Airport Assistance Services at Al Najaf Airport

When flights from overseas and pilgrimage groups arrive back at NJF at the same time, the lines can get long. AirportAssist assists the travellers while they are in the airport with the coordination and guidance of their procedures. The service is particularly helpful to pilgrims, especially business travellers, the elderly and those travelling with family during major religious festivals.

Meet and Greet assistance is a friendly face to communicate with the travellers at their destination airport, provided at the airport in Al Najaf. The guides assist the passengers who are leaving or those who are coming in to get to the terminal, collect their bags and provide directions to their driver or other transportation service.

Al Najaf Airport does not have as many lounge facilities as international airports. AirportAssist will assist eligible travellers to determine which lounge and/or VIP facilities are available and the conditions of access. If there are appropriate facilities on the trip, then passengers can be seated in a quieter area during the trip.

One of the most important points at NJF when it comes to VIP Airport Assistance is that of privacy, comfort and personal coordination. AirportAssist can be used to assist travellers in check-in, airport navigation, handling bag drop and assisting them to board their next mode of transport. Religious delegations, families and travellers in tow of a person of importance on their journey, for executives.

Families, the elderly or people with restricted mobility might have a more challenging experience getting in and out of the airport during pilgrimage seasons. AirportAssist can help with arranging trolleys and wheelchair service, and help navigate the airport on arrival or departure with a child or with mobility issues.

At NJF, there are a lot of bags brought by pilgrims or family, so it would be very helpful to have baggage assistance. Support can be provided in carrying bags between the terminal gate, check-in and at the baggage reclaim and on to their onward journey to alleviate the burden of heavy bags at the end of a long international journey.

• Though airport layout is less complex than that of a big multi-terminal airport, it's essential that travellers make sure they have a clear understanding of their airline information prior to travelling to Al Najaf Airport.
• All foreigners entering Iraq will be required to clear immigration and customs with the Iraqi immigration and customs authorities. Visa and entry requirements depend on the nationality of the traveller and the visa requirements that are in place in Iraq when travelling. Please ensure that the most up-to-date official requirements are checked first.
• At times of major religious celebrations, there may be a large number of passengers. Leave more time for the security check, immigration and baggage collection.
• A buffer of two hours is good for simple connections. Please allow a longer time if travellers need to collect and recheck bags, or have different tickets.
• Always be prepared to have contact details and flight details for your airline, as well as flight information, as schedules and gates change.